This session will cover how Cisco has implemented an augmented reality solution for its hardware documentation using Blippar. We've used Blippar to recognize Cisco products in the lab and provide the customer with the right information at the right time. End result: Better customer satisfaction and a significant reduction in support cases. The session will take the audience through the entire process followed at Cisco, so that it's easy for another large company to learn from our experience and replicate it in their organizations.